THANK YOU FOR SUPPORTING a BLACK OWNED business
OUR COMPANY'S POLICY
All digital products listed on this website are non-refundable. If you are unsatisfied with your order, our responsibility is to fix it within the revision time. Any customer is eligible to request a revision from us prior to ordering at least 3 days before receiving the final draft. Nonetheless, physical items like business cards, paper flyers, or party favors are eligible for a partial refund. Before placing an order with us, you are obligated to double check the information you send to us. This includes your name, shipping address, or any information that will be printed on your order. The spelling counts as well. An invoice will be sent directly to the email address you provided with us. This will be confirmation that we have received your order. If you qualify for priority shipping, a tracking number will be provided to help you track your package's location. If you are receiving normal shipping, we will alert you as soon as possible. For digital content or physical items, the revision process gives you additional time to fix any spelling errors, or simple changes. You are required to give us permission to print/re-design your order(s). If you are satisfied with the final draft, and confirm that all information is correct we will print/re-send your order. After your package is delivered, you are responsible to report if your order is wrong. This also implies sending multiple pictures of the mistake, because an investigation will take place to ensure credibility on both ends. However, a time limit of 24 hours is scheduled for each order placed after it's been marked as delivered. If the package was marked as delivered and we received no alert or notice on this incident, we are no longer responsible to fix the problem. For immediate service, email us at tiaprocards@gmail.com. Thank you again for supporting a black owned business, and stay in tuned weekly for updates on new services.
Q&A's
Most Asked
How to place an order?
To place an order, visit our 'Shop' tab. An email address is required, along with additional contact information to ensure accuracy of your order. For additional help or more information about our wholesale options or marketing services, please send us an email to tiaprocards@gmail.com.
What information can I list on a digital flyer?
The information that can be listed on a digital flyer includes the following: event name, location, time, price, phone number, date, color preference along with theme, and social media tags.
How to leave an review?
If you visit our 'Shop' page, you can write compliments or concerns for any product that you have purchased on this website. We do not have permission to remove any negative or positive comment that is written, unless it does not relate to our business or services.
What is the turnaround time?
If you place an order for digital content listed on our website, please note the design process will take between 3 to 72 hours to complete your order. Same day service is available for those who are interested. For physical items, the priority shipping fee is waived only to orders placed over the amount of $70.59+ and the consumer is located in the United States. This summarizes up to 3-5 business days depending on requested items for physical items.
The best way to reach us is through our email address at tiaprocards@gmail.com. Please allow one to five days for us to respond, before sending us an additional email about your concerns or questions. Thank you, and be prepared to hear from us soon!